Return & Refund Policy
At The Fresh Juicer™ we want every customer to be completely satisfied with their order. We take pride in the quality of our products and always aim to deliver a smooth and reliable experience from purchase to delivery.
Eligibility for Refunds
If your juicer arrives damaged, defective, or not as described, we will provide a full refund or send a replacement. To be eligible, please contact us within 30 days of receiving your order and include your order number along with clear photos or a short description of the issue.
How to Start a Return
To start a return, simply email our team at TheFreshJuicerHelp@gmail.com with your order details and a brief explanation of the problem. Our support staff will review your message and respond promptly to assist you with the process.
Refund Process
Once your return or issue is approved, your refund will be issued to the original payment method within 3 to 5 business days. If you choose a replacement, it will be shipped as soon as your request is confirmed.
Non-Defective Returns
If you change your mind after purchasing, please reach out to us within 30 days. We will do our best to accommodate your request, though return shipping costs may apply based on the reason for return and the condition of the product.
Contact Us
If you have any questions about refunds or returns, contact us anytime at TheFreshJuicerHelp@gmail.com We are dedicated to ensuring your experience with The Fresh Juicer™ is easy, reliable, and completely worry-free.